RevocationInstruction

Right of withdrawal

You have the right to withdraw from this contract within fourteen days without giving any reason. The withdrawal period is fourteen days from the date of conclusion of the contract.
To exercise your right of withdrawal, you must inform us (Gutmann Events GmbH & Co. KG, Leo-Wohleb-Str. 1, 79098 Freiburg im Breisgau, phone: 0761 383 77-901, e-mail: info@gutmann-events.de) of your decision to withdraw from this contract by an unequivocal statement (e.g. a letter sent by post or e-mail). To comply with the withdrawal period, it is sufficient for you to send your communication concerning your exercise of the right of withdrawal before the withdrawal period has expired. Please see below for exceptions concerning the sales of event tickets.

Consequences of withdrawal

If you withdraw from this contract, we shall reimburse to you all payments received from you, including the costs of delivery (with the exception of the supplementary costs resulting from your choice of a type of delivery other than the least expensive type of standard delivery offered by us), without undue delay and in any event not later than 14 days from the day on which we are informed about your decision to withdraw from this contract. For this repayment, we will use the same means of payment that you used for the original transaction, unless expressly agreed otherwise with you; in no case will you be charged any fees for this repayment.

No right of cancellation for ticket purchases

In accordance with Section 312g (2) sentence 1 no. 9 BGB (German law code „Bürgerliches Gesetzbuch“), the right of cancellation does not apply to contracts for services in connection with leisure activities if the contract stipulates a specific date or period for the provision of the service. This includes purchases of tickets and admission tickets. There is therefore no right of cancellation and/or return. See the section „Refund in case of no-show" in the General Terms and Conditions for information on refunds in the case of no-show.