Ticket ticket customer tool
You can have your e-tickets re-sent to the e-mail address used during the original oder or you can apply to download them directly.
Depending on your selection, you will either receive an e-mail shortly with the tickets attached or an e-mail including a download link.
Please make sure to check your spam folder in case you don’t receive an e-mail in the next 5 minutes.
The download link you will be sent is valid for 20 minutes. If you do not initiate the download during this timeframe, you can request a new link.
PLEASE NOTE: To ensure that only the genuine buyer can receive the ticket, you will have to provide the e-mail address used during the original purchase. If you wish to change this e-mail address, please contact us via shop@gutmann-events.de.