ticket customer tool
You can have your e-tickets re-sent to the email address used during the original oder or you can apply to download them directly.
Depending on your selection, you will either receive an email shortly with the tickets attached or an email including a download link.
Please make sure to check your spam folder in case you don’t receive an e-mail in the next 5 minutes.
The download link you will be sent is valid for 20 minutes. If you do not initiate the download during this timeframe, you can request a new link.
PLEASE NOTE: To ensure that only the genuine buyer can receive the ticket, you will have to provide the email address used during the original purchase. If you wish to change this email address, please contact us via shop@gutmann-events.de.